Returns - minifili

Returns

We wish that you absolutely love your new items. If you change your mind, or in the unlikely event of something going wrong during delivery, here is our simple 4-step return process

IF YOU CHANGED YOUR MIND FAULTY, DAMAGED PRODUCTS,
OR MISSING ITEMS
No matter the reason, if you don’t absolutely love your new items we will be happy to refund your purchase We inspect all products prior to shipping, and also take the utmost care with packaging. If we get something wrong, we will do our best to make it right for you
You can request a return within 14 days of receipt You can request a return for faulty, damaged products, or missing items within 5 days of receipt
1

Make sure the product is unused and in its original packaging.
It is very important that items are sent back in condition to be re-stocked
1

Make sure the product is complete with all of its parts and with its original packaging
2

Create a return request at minifili.com/returns
2

Create a return request at minifili.com/returns.
We will write you back shortly to ask for a short description of the problem and pictures
3

Carefully package the product for shipping
3

Even though the product may be deemed faulty or damaged, please carefully package items for shipping so no additional damage is incurred during transportation
4

Dispatch the product back to us via the shipping carrier of your choice. Make sure to get proof of postage and insurance
4

Dispatch the product with the shipping label that we will provide you with. There's no shipping cost for you
Products will be inspected upon receipt, and once approved your refund will be processed in up to 3 working days