Returns - minifili
worldwide shipping available
United Kingdom
AT
AU
BE
BG
BR
CA
CN
HR
CZ
DE
DK
FI
FR
GR
HK
HU
IE
IL
IT
JP
KR
LU
LT
NL
NZ
NO
PL
PT
SG
SI
SK
ES
SE
CH
TH
AE
US
free shipping on orders over £25
free shipping on orders over £150
shipping from £12
free shipping on orders over £150
free shipping on orders over £200
shipping from £34
shipping from £24
shipping from £24
free shipping on orders over £200
free shipping on orders over £150
free shipping on orders over £150
free shipping on orders over £150
free shipping on orders over £200
free shipping on orders over £150
free shipping on orders over £250
shipping from £24
free shipping on orders over £200
free shipping on orders over £150
shipping from £22
free shipping on orders over £150
shipping from £24
shipping from £24
free shipping on orders over £150
free shipping on orders over £200
free shipping on orders over £150
shipping from £24
free shipping on orders over £200
free shipping on orders over £200
free shipping on orders over £200
shipping from £24
free shipping on orders over £200
free shipping on orders over £150
free shipping on orders over £200
free shipping on orders over £200
free shipping on orders over £150
shipping from £24
shipping from £24
shipping from £14

Returns

We wish that you absolutely love your new items. If you change your mind, or in the unlikely event of something going wrong during delivery, here is our simple 4-step return process.

IF YOU CHANGED YOUR MIND

FAULTY, DAMAGED PRODUCTS,
OR MISSING ITEMS

No matter the reason, if you don’t absolutely love your new items we will be happy to refund your purchase

We inspect all products prior to shipping, and also take the utmost care with packaging. If we get something wrong, we will do our best to make it right for you

You can request a return within 14 days of receipt

You can request a return for faulty, damaged products, or missing items within 5 days of receipt

1

Make sure the product is unused and in its original packaging. It is very important that items are sent back in condition to be re-stocked

1

Make sure the product is complete with all of its parts and with its original packaging

2

Create a return request at minifili.com/returns

2

Create a return request at minifili.com/returns.
We will write you back shortly to ask for a short description of the problem and pictures

3

Carefully package the product for shipping

3

Even though the product may be deemed faulty or damaged, please carefully package items for shipping so no additional damage is incurred during transportation

4

Dispatch the product back to us via the shipping carrier of your choice. Make sure to get proof of postage and insurance

4

Dispatch the product with the shipping label that we will provide you with. There's no shipping cost for you

Products will be inspected upon receipt, and once approved your refund will be processed in up to 3 working days